The PIN pad is an extremely important component of most point-of-sale systems. After all, PIN pads are normally the one piece of a POS system with which the customer actually physically interacts. Therefore, when you are selecting PIN pads for your business’s POS system, you have got to make sure you end up with pads that make your customers feel safe, secure, and satisfied.

These are the features you ought to be considering when comparing PIN pads.

Physical Design

You want a PIN pad that is easy to use. If you are going to go with a hand held PIN pad, make sure you get one that is small enough and ergonomically designed so that it will fit comfortably in your customers’ hands.

Also, you need to make sure that the buttons and screen of your device are large enough to be seen and read. Moreover, if your screen is touch screen, try out its responsiveness and check the size of its virtual buttons. Small button and screen size can be a problem on hand held PIN pads.

Static PIN pads that are bolted in place can of course be larger than a hand held model. Depending upon your budget, you could even go with a static model that has a large color touch screen.


You and your customers deserve to be safe and secure when making and accepting transactions. PIN pads that have hoods over their buttons help customers conceal the PINs they punch into the devices. Also, many customers prefer to use credit cards instead of debit cards, so make sure your POS system is set up to easily enable them to make this type of transaction.

While there are different security methods of securing digital data, a good rule of thumb is to only go with a POS system that will encrypt the data it collects at least twice.